Privacy policy

Data Protection Policy

Protecting your personal data is a priority for Faïencerie de Charolles. This privacy policy aims to inform you about how we collect, use, share, and protect your personal data when you use our website.

1. Collection and Use of Personal Data

We collect certain personal data when you use our website, especially when you make purchases or subscribe to our newsletter. This data may include your name, email address, shipping address, phone number, payment information, and other information necessary for processing your orders.

We use your personal data to:

- Process your orders and provide you with the requested products and services;
- Send you information about our products, promotions, and events if you have consented to receive such communications;
- Improve and personalize your user experience on our website.

2. Sharing of Personal Data

We do not share your personal data with third parties except in the following cases:

- When necessary for processing your orders (e.g., with our online payment service providers or carriers);
- If legally required to do so (e.g., in response to a request from a government authority).

3. Protection of Personal Data

We implement appropriate security measures to protect your personal data against unauthorized access, misuse, or disclosure.

4. Your Rights

You have the right to access, rectify, delete, or object to the processing of your personal data. To exercise these rights, please contact us at contact@fdcfrance.com or at the postal address Chemin d’Ouze | 71120 Charolles | France.

5. Cookies

We use cookies on our website to improve your user experience. By continuing to browse our site, you consent to the use of cookies in accordance with our cookie policy.

6. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page and will take effect upon publication.

7. Contact

If you have any questions about our privacy policy or if you wish to exercise your data protection rights, please contact us at fdc@fdcfrance.com or at the postal address Chemin d’Ouze | 71120 Charolles | France.

Last updated: 05/02/2024