Refund policy
Return Policy
Return Period
You have a 14-day period from the receipt of your order to return a product. After this period, unfortunately, we cannot accept returns.
Return Conditions
To be eligible for return, the product must be in its original condition, unused, and in its original packaging. Damaged, soiled, or incomplete returned products will not be refunded.
Return Procedure
To return a product, please contact us via email at [contact email address] stating your order number, the product(s) you wish to return, and the reason for the return. We will then provide you with the necessary return instructions.
Return Shipping Costs
Return shipping costs are at your expense unless the return is due to an error on our part (defective product, order error, etc.).
Refund
Once we have received and inspected the returned product, we will send you an email to inform you that we have received it. If the return is approved, a refund will be issued to your original payment method within 14 days.
Non-Returnable Products
Some products cannot be returned. This includes personalized products.
Contact
If you have any questions regarding our return policy, please contact us via email at fdc@fdcfrance.com.
Return Period
You have a 14-day period from the receipt of your order to return a product. After this period, unfortunately, we cannot accept returns.
Return Conditions
To be eligible for return, the product must be in its original condition, unused, and in its original packaging. Damaged, soiled, or incomplete returned products will not be refunded.
Return Procedure
To return a product, please contact us via email at [contact email address] stating your order number, the product(s) you wish to return, and the reason for the return. We will then provide you with the necessary return instructions.
Return Shipping Costs
Return shipping costs are at your expense unless the return is due to an error on our part (defective product, order error, etc.).
Refund
Once we have received and inspected the returned product, we will send you an email to inform you that we have received it. If the return is approved, a refund will be issued to your original payment method within 14 days.
Non-Returnable Products
Some products cannot be returned. This includes personalized products.
Contact
If you have any questions regarding our return policy, please contact us via email at fdc@fdcfrance.com.